Contact Us


Warranty and Repairs 保修及維修

It is important that you read our Warranty and Return Policy so that you understand the conditions under which we will accept returns.

※Warranty check require approx. 14-21 working days
※In case of warranty inquiry, you may contact our Customer Service via Whatsapp : +852 5593 7515

為了讓閣下更清晰我們的換貨準則, 請先詳細閱讀售後保修及壞品退換條款
※請留意保養檢查需時約 14- 21 工作天
※如有關維修查詢, 可Whatsapp 與客服專員聯絡: +852 5593 7515

Street Value Service Centre (HK)  維修服務中心(香港)

If you have any warranty issues with your product purchase, please submit your warranty application via link : and we will take care of you. Our Customer Service representative will contact you within 3 working days for confirmation.

Service HoursMon-Fri10:00 ~ 18:00 (lunch hour 1:00pm 2:30pm)

※In case of warranty inquiry, you may contact our Customer Service via Whatsapp : +852 5593 7515
※Closed on Weekends & Public Holidays


服務時間: 星期一至五:10:00 ~ 18:00 (1:00 pm 至 2:30pm 為午膳時間)
※如有關維修查詢, 可Whatsapp 與客服專員聯絡: +852 5593 7515

Warranty Service for Macau Area 維修服務(澳門地區)

You can send the defective product to Street Value Hong Kong Service Centre, please including the following on the parcel:

  • Customer name, Contact number & return delivery address
  • Defective product and accessory
  • The original purchase invoice or receipt
  • Product packaging box (including licensed stickers on the box)

Ship to Address:
Street Value Limited (Hong Kong)
Unit 3205, 32/F, 148 Electric Road, North Point, Hong Kong

※ We will confirm the parcel within 3 working days after receiving, warranty check approx. 14-21 working days. The product will be returned to customer after repaired.

※ Customer would need to co-shared the shipping cost with Street Value limited for this arrangement.

※In case of warranty inquiry, you may contact our Customer Service via Whatsapp : +852 5593 7515

客人可將產品快遞到 Steet Value (香港)  進行維修,並請連同以下所需物件:

  • 客人姓名,聯絡電話及回郵地址
  • 需維修的主機及配件
  • 購買發票或收據的正本
  • 產品包裝盒 (包括盒上香港原裝行貨貼紙)

Street Value Limited (Hong Kong)

※我們的客戶服務專員將於收到後 3 個工作天內確認郵件,保養檢查需時約 14- 21 工作天, 維修後我們會將產品郵寄到客人的登記地址。

※ 客戶需要與 Street Value limited 共同分擔此安排的運費。

※ 如有關維修查詢, 可Whatsapp 與客服專員聯絡: +852 5593 7515

Shop and Order Enquiries 店鋪及訂單查詢

If you have any questions regarding an order you have placed that you feel may have been delayed or lost in transit or for any other issue please email us at


General Enquiries  一般查詢

For any enquiries regarding Street Value or the corporate services we provide such as brand management, distribution and product development please email us at or contact one of our offices below:

如有任何關於我司的企業服務例如品牌管理,代理分銷及產品開發,請電郵至 或聯絡下列的辦事處

Unit 3205, 32nd Floor
148 Electric Road
North Point, Hong Kong
T: +(852) 2577 2599

Street Value (China) Limited
地址 :中国上海市宝山区同济支路60号
6楼, 邮编:200940
6F, No.60 Branch Tongji Road,
Shanghai China, 200940
T: +86 (0) 108 348 4204

Street Value (China) Limited
酷音贸易(深圳) 有限公司
Unit 2604,Modern International Building , 3038 Jintian Road ,Shenzhen
T: +86 (0) 755- 23772279


For any customer enquiries please contact us at the following: